Sometimes there are lots of questions to ask when you are commissioning a headpiece to be made for you or buying online. Below I have listed some questions and answers that will help but of course feel free to email me with your enquiries to put any worries at ease!
I HAVE AN IDEA FOR A HAT/HEADPIECE – CAN I COMMISSION YOU TO MAKE ME SOMETHING?
Yes, absolutely! Bespoke commissions are what Panama & Pearl Millinery does best and I relish a challenge!
HOW DO I CONTACT YOU?
We can do a zoom chat, talk on the phone or you can email me – whatever suits you best.
HOW DO I COMMISSION YOU TO MAKE ME A HEADPIECE/HAT?
You can contact me via email or phone, or we can arrange to meet for a consultation. I also offer zoom meetings . We can go through your ideas – sometimes it is helpful to have some inspiration for style, colour, size or what your wedding dress/outfit will be etc but this is not essential. It can also be helpful to know what you don’t like so I can get a good idea of who you are. I have lots of sample pieces you can try on to see what suits you.
Once you have decided on what you would like, I will research fabric samples, beads etc, If you are happy with everything I will send you a payment link for a non refundable deposit of 50 euro.
Payment can be made via PayPal (you do not need a PayPal or stripe. Once your headpiece is finished, you are welcome to come for a fitting. When the headpiece/hat is complete I will invoice you for the final balance plus postage if necessary.
HOW LONG DOES A HEADPIECE/TAKE TO MAKE?
It all depends on how complicated or simple the design is but as a rough idea it can take between 4-6 weeks from when I begin the commission. The more notice, the better. I can give you a time frame once I know your requirements. It will also depend on my workload from other commissions.
CAN YOU ADAPT AN EXISTING HEADPIECE/HAT FROM YOUR COLLECTION?
Many of my designs can be made in a different colour, trim or finish. Just contact me to discuss. I can also colour match to your outfit.
ARE YOU ABLE TO COPY SOMEONE ELSE’S DESIGN?
No, I do not copy other designers work.
WHAT HAPPENS IF I CHANGE MY MIND?
I am unable to accept returns on bespoke or made to order pieces. This is because there is so much work involved and also if the design is unique to you, then I cannot resell it. However I do accept returns on ready to ship pieces (Ready to ship means headpieces or hats that are already made)
They must be returned within 14 days, in a perfect condition and in the original packaging.
DO YOU SHIP ABROAD?
Yes, Panama & Pearl millinery ships worldwide. Please email me for shipping costs, which will be calculated on the weight of the headpiece and the postage destination.
HOW DO I CARE FOR MY HEADPIECE?
- I make each headpiece to the highest standard so they stand the test of time but please do handle them with care especially those featuring hand beading or vintage jewellery.
- Please avoid spraying perfume directly on or near your headpiece.
- Veiling’s can be gently steamed to reshape but avoid ironing directly onto the veil.
- Its best to avoid the rain whilst wearing my hats and headpieces.
- To keep your headpiece in its best condition I recommend it is stored in the hat box it is shipped in.
The hat or headpiece will be wrapped in tissue paper and carefully packed into a keepsake box or
WHAT PAYMENTS DO YOU ACCEPT?
Panama & Pearl Millinery accepts all major credit/debit cards.
HOW DO I CONTACT YOU?
You can send me an email or call me on the contact details below. I am based in Carrigaline in Cork, so if you are local, you can make an appointment to meet with me for a consultation.
EMAIL: [email protected]
TELEPHONE: 086 8412745